_industry-insights-124-why-self-service-is-crucial-for-utilities-companies.jpg "Industry Insights | Why Self-Service is Crucial for Utilities Companies from ui utilities Video Screenshot Preview")
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⏲ Duration: 7 min 4 sec
✓ Published: 15-Jul-2021
✓ Published: 15-Jul-2021
Description:
April 6, 2021 | Times are changing and so is the utilities customer. We sat down with utilities insider Scott Simari to discuss one of the industry’s more significant trends – the shift towards self-service solutions.nnListen in, as Scott breaks down the ever-changing expectations of customers, examples of effective self-service solutions, and how personalization, enhanced UX/UI, and streamlined mobile apps support a utilities companies goals of customer acquisition and retention.nn1. Channe
April 6, 2021 | Times are changing and so is the utilities customer. We sat down with utilities insider Scott Simari to discuss one of the industry’s more significant trends – the shift towards self-service solutions.nnListen in, as Scott breaks down the ever-changing expectations of customers, examples of effective self-service solutions, and how personalization, enhanced UX/UI, and streamlined mobile apps support a utilities companies goals of customer acquisition and retention.nn1. Channe
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